Player Wellbeing

Play Smart.
Stay in Control.

gb77 believes that gambling should be an enjoyable leisure activity — never a source of financial stress or personal harm. Our Responsible Gaming programme provides every player in Bangladesh with the tools, knowledge, and support they need to keep their betting habits healthy and well within their means.

21+
Age Minimum
24/7
Support Access
৳0
Cost to Self-Exclude
100%
Confidential
gb77 is committed to responsible gambling for all players across Bangladesh.

If you or someone you know is struggling with gambling, please use the tools and resources on this page. Our support team is available around the clock at [email protected]. You are never alone.

Our Responsible Gaming Commitment

gb77 is more than an online betting and casino platform — we are a community built on trust, fairness, and the wellbeing of every player. Below is an overview of the principles that guide how we operate.

  • Strict 21+ Age Enforcement. No person under the age of 21 may register or use the gb77 platform. Age verification is carried out at registration and may be requested at any time during an active account relationship.
  • Player-Controlled Spending Limits. Every gb77 account comes with built-in tools that let you set daily, weekly, or monthly deposit limits in BDT. Once a limit is set, it cannot be increased without a mandatory cooling-off period.
  • Reality Checks and Session Reminders. gb77 can display on-screen time notifications at intervals you choose — 30 minutes, 1 hour, or 2 hours — so you always know how long you have been playing during any single session.
  • Self-Exclusion at No Cost. Players who feel that their gambling is becoming difficult to manage may request a temporary or permanent self-exclusion at any time. This is free of charge and takes effect within 24 hours of confirmation.
  • Trained Support Staff. Every member of the gb77 customer support team receives training in identifying and sensitively responding to signs of problem gambling. Support is available 24/7 in English.
  • No Targeting of Vulnerable Players. gb77 does not send promotional communications — bonus offers, free-spin notifications, or deposit incentives — to any player who has activated a self-exclusion, a cooling-off period, or a deposit limit review.
21+

Strictly for Adults Aged 21 and Above

The gb77 platform operates under a strict minimum age policy. Playing, betting, depositing, or withdrawing funds is permitted only for individuals who are 21 years of age or older. This policy applies to all players across Bangladesh without exception. If you are under 21, please do not attempt to register. Parents and guardians are encouraged to use parental-control software to prevent access by minors.

Responsible Gaming Tools Available to You

Every gb77 player has free access to a suite of account management tools designed to keep gambling enjoyable and under control. These tools are available directly from your account settings — no waiting period, no fees.

Spending Control
Deposit Limits

Set a maximum deposit amount per day, per week, or per month in Bangladeshi Taka (BDT). Once active, limits can only be lowered immediately — increasing a limit requires a 7-day review period to give you time to reconsider. This prevents impulsive decisions driven by short-term emotions.

Session Control
Session Time Limits

Define a maximum session length for any single visit to gb77. Once your session timer expires, the platform will display a clear on-screen notice and log you out automatically. You can set session limits from as short as 15 minutes to as long as 8 hours.

Awareness
Reality Check Reminders

Enable periodic pop-up notifications that display how long you have been playing and how much you have wagered during the current session. Reality checks are a proven technique for maintaining awareness of time and money spent, helping you make informed decisions throughout your session.

Short Break
Time-Out / Cool-Off Period

If you feel you need a short break from gambling, activate a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is temporarily suspended — you cannot log in, place bets, or make deposits. The time-out cannot be lifted early once activated.

Long-Term Break
Self-Exclusion

For a more significant break, request a self-exclusion for 6 months, 1 year, 2 years, 5 years, or permanently. During self-exclusion, your gb77 account is fully suspended, all marketing communications are stopped immediately, and your details are flagged to prevent re-registration under the same identity.

Loss Awareness
Loss Limits

Set a maximum amount you are willing to lose within a given period — daily, weekly, or monthly. Once your loss limit is reached, your account will be automatically suspended for the remainder of that period. Loss limits cannot be raised during an active limit window, only lowered.

Warning Signs of Problem Gambling

Gambling problems can develop gradually and are often difficult to recognise from the inside. The following are recognised warning signs that gambling may be moving beyond healthy recreation.

Chasing Losses

Continuing to bet in an attempt to recover money that has already been lost — often escalating the size of bets to try to "win back" previous losses faster.

Betting Beyond Your Budget

Spending more than you can comfortably afford to lose — using money set aside for rent, bills, food, or savings to fund gambling activity.

Inability to Stop or Cut Back

Repeated unsuccessful attempts to reduce the frequency or scale of gambling, or feeling a strong urge to gamble even when you have decided not to.

Neglecting Responsibilities

Missing work, family obligations, or social commitments due to gambling, or spending time thinking about gambling when you should be focused on other responsibilities.

Hiding Gambling Activity

Concealing the extent of your gambling from family members or friends, feeling shame or guilt about gambling behaviour, or being dishonest about how much time or money is spent.

Borrowing Money to Gamble

Taking out loans, borrowing from friends or family, or using credit facilities specifically to fund gambling activity rather than to cover a genuine financial need.

Self-Check Questionnaire

Answer honestly. If you find yourself agreeing with several of the statements below, consider reaching out to our support team or activating one of the account tools described above.

Ask Yourself the Following Questions

Reflect on your gambling behaviour over the past 30 days. Be honest with yourself — this questionnaire is private and for your benefit only.

1
Have you spent more money on gambling than you originally planned to on more than one occasion?
2
Have you gambled to escape feelings of stress, anxiety, boredom, or sadness?
3
Have you felt restless or irritable when trying to reduce or stop gambling?
4
Have you placed a larger bet to try to recover money lost in a previous session?
5
Have you hidden the true extent of your gambling from people close to you?
6
Has gambling caused arguments, tension, or financial difficulties in your personal life?
7
Have you borrowed money or sold personal belongings in order to fund gambling activity?
8
Have you found yourself thinking about gambling frequently throughout the day, even when not playing?
If you answered yes to two or more of the above questions, it may be a sign that gambling is beginning to have a negative impact on your life. Please contact gb77 support at [email protected] or activate a self-exclusion or time-out period from within your account settings. Seeking help early is always the right decision.

Get Help — You Are Not Alone

If gambling is causing harm to you or your family, reaching out is the most important step you can take. gb77 support is available 24/7, and confidential help resources are available for players across Bangladesh.

gb77 Support Team

Our trained support agents are available around the clock to help you activate responsible gaming tools, answer questions about self-exclusion, or simply listen if you need to talk.

Available 24/7 — Live chat within the Platform or email for formal requests.

Account Self-Management

Log in to your gb77 account and navigate to the Responsible Gaming section of your account settings. From there you can activate deposit limits, session limits, time-outs, and self-exclusion instantly — without contacting support.

All tools take effect within 24 hours of activation at the latest. Most are instant.

Formal Self-Exclusion Request

To request a formal self-exclusion by email, send a message to [email protected] with the subject line "Self-Exclusion Request" and include your registered username or mobile number. Your account will be suspended within 24 hours of confirmation.

All self-exclusion requests are handled with complete confidentiality.

For Family Members and Friends

If you are concerned about the gambling behaviour of someone close to you, gb77 support can guide you on the options available. While gb77 cannot share account-specific information with third parties for privacy reasons, our team can advise on next steps and general resources available to help families affected by problem gambling in Bangladesh. Contact us at [email protected] in confidence.

Tips for Playing Safely at gb77

Responsible gambling is about making informed, intentional choices. The following practical tips will help you maintain a healthy relationship with online betting and casino games.

  • Set a budget before you start. Decide in advance exactly how much money you are willing to spend during a session and treat it as the cost of entertainment — not as an investment or income stream. Never chase losses once your budget is spent.
  • Treat gambling as entertainment, not income. The house edge means that over time the platform retains a mathematical advantage. Gambling should never be viewed as a reliable way to earn money or solve financial problems.
  • Take regular breaks. Step away from the screen at regular intervals — at least once every hour. Use the time to eat, stretch, socialise, or do something completely unrelated to gambling before returning.
  • Never gamble under the influence. Alcohol and certain medications can impair judgment and lead to decisions you would not make in a clear-headed state. Avoid placing bets when your decision-making capacity is reduced.
  • Keep gambling separate from finances. Use a dedicated payment method — such as a bKash or Nagad wallet with a fixed balance — for gambling deposits. This creates a natural boundary between your gambling budget and your everyday household finances.
  • Balance gambling with other activities. A healthy lifestyle involves a variety of interests and social activities. If gambling is crowding out other hobbies, friendships, or family time, it is a sign to reassess your habits.
  • Know when to stop winning, too. It can be tempting to keep playing after a big win, hoping to build further. Setting a win limit — a point at which you stop regardless of momentum — is just as important as a loss limit.
  • Use gb77's tools proactively. Do not wait until gambling is a serious problem to activate deposit limits or session reminders. Setting these tools up from the start of your account relationship makes it easier to maintain healthy habits from day one.

Explore gb77 — Play Responsibly

gb77 offers cricket betting, live casino games, and a full slots library — all designed for players who want to enjoy safe, fair entertainment. If you are ready to play, set your limits first and have fun within your means.

Access Your Account Cricket Betting Explore Slots Read the FAQ

21+ only. gb77 is an entertainment platform. Please gamble responsibly and within your means.